FAQsWhat is ItchyFrog? [Back to Top]ItchyFrog is a community based marketplace that helps people to transfer or trade their weekly or monthly payments. If you have a lease, contract or any type of financing, ItchyFrog is the perfect and simple solution to help get you out. Or if you are looking for a great deal, ItchyFrog can help you find a fantastic lease, contract or financing take over saving you time and money.What is Expert Advice? [Back to Top]In our ongoing effort to provide relevant information to our users, the Expert Advice section will feature articles written by industry experts. We will try to vary the industries and topics as much as possible so that there is relevance to everyone. This section will be updated regularly and you are free to comment on the article within the ItchyFrog message board. If you are an expert and wish to submit an article for publication, please send your inquiry to pmonger@itchyfrog.com.What is the Message Board? [Back to Top]The Message Board is an integral part of ItchyFrog. This is the area that users can ask questions, find answers and share stories. Since all payment transfers are different and literally thousands of lease and finance companies exist, ItchyFrog cannot claim to know all policies and procedures relating to specific situations. However, our users represent a large database of experiences and first hand knowledge. Through a genuine spirit of helping each other, the Message Board is there to assist you in the process of transferring or assuming a payment. Please treat everyone within the Message Board with respect and dignity and follow the basic rules set out.Why should I use ItchyFrog to transfer my lease, finance or service? [Back to Top]ItchyFrog is the first marketplace (online and offline) ever created to allow individuals to advertise items which they have leased or financed and transfer them to buyers who are looking for a great deal. ItchyFrog transfers EVERYTHINGˇ¦without exception. If you have something that you want to transfer and we don't have the category, email us and within 24hrs we will have added the category and posted your AD.Why should I use ItchyFrog to find and take over a lease, finance or service? [Back to Top]Taking over someone's lease is a fantastic way to use items for a shorter term and without putting any money down. In fact, people will often pay you to take over their lease by offering cash incentives.Can you guarantee success? [Back to Top]Similar to other advertising and marketing mediums, ItchyFrog does not guarantee a successful result or transfer of payment(s). There are many variables that are beyond the control of ItchyFrog that prevent us from offering a guarantee of transfer. They include but are not limited to: conditions of items, geographic location, monthly payment, down payment, cash bonus etc. However, we do guarantee that ItchyFrog will continue to market your items to buyers interested in lease, contract or financing assumptions for the time period you have paid for or until you tell us to stop during such time period.You, the customers, have a role in the successful delivery of the ItchyFrog service. We recognize that the concept of lease, contract and finance transfers may seem complicated and therefore we will work with you in every way possible to make this an easy transaction. As well, we have provided a forum for users to assist one another and post questions and answers. Through our experience we have learnt the techniques that increase the likelihood of a successful transfer and are always happy to provide you with tips and advice. Your success is our success. Please be advised that all sales are final. Due to the unique nature of our service we are unable to offer refunds. How long will my AD be listed? [Back to Top]Your AD will be online for either thirty (30), sixty (60) or ninety (90) days depending on the time selected during your registration. In some cases, we will offer an unlimited listing period, but this will be restricted to certain categories at our discretion. Once you have completed your transfer, we ask that you remove your AD so potential buyers are not continuing to email or call you.How soon after registering will my AD appear on the website? [Back to Top]Once you have completed the registration process, an email will be generated and sent to the email address you provided us. Please open this email and click on the link provided. This will instantly activate your posting. If you have any problems with this, please contact us at admin@itchyfrog.com and we will work as fast as we can to correct the issue.What is the process to get out of a lease, financed service or product or any type of monthly payment? [Back to Top]In most cases once you have someone willing to take over your payments, the assignment clause in the financial or lease agreement can be initiated. Please contact your leasing, finance or other provider directly and confirm with them that you are able to assign your payments. After confirming your ability to assign your payments, the leasing, finance or other provider will typically will ask that the new person fill out a credit application. Once your buyer is approved and ant remaining paperwork completed, the transfer will be finished.Do I need good credit to assume a lease? [Back to Top]In order to be eligible to assume a lease, you must first go through a credit approval process with the leasing or finance company that owns the item you have interest in. Each leasing or finance company has their own criteria and standards for determining who is credit approved. If you have concerns about your own credit history, please do not hesitate to contact us at admin@itchyfrog.com and we will be happy to offer suggestions as to which leasing or finance company may best meet your needs.What fees are involved in transferring my payments? [Back to Top]Transfer fees vary from product to product and service to service. Please check with your finance, lease or other provider to find out current transfer fees being charged. ItchyFrog has seen fees as low as $0 and as high as $1000.00. When calculating the total cost of getting out of your payments remember to take into account any applicable transfer fees. In most transfers, the buyer and the seller will split the cost of the leasing companies transfer fees.What are the fees for a buyer taking over a lease, finance or service? [Back to Top]At the time of transfer, lease, and finance companies typically charge a fee in order perform a credit check for new applicants looking to take over someone's payments and to transfer the ownership of the product from the Original financed individual or lessee. These fees can vary widely between companies, but typically range from $0-1000. In most transfers, the buyer and the seller will split the cost of the leasing companies transfer fees.How does ItchyFrog protect customer information? [Back to Top]ItchyFrog is committed to preserving both your confidentiality and the security of your personal information. Our Privacy Policy describes how and why we collect information about you.Should I feel secure giving ItchyFrog my credit card information? [Back to Top]All financial transactions are handled via PayPal. ItchyFrog does not store or use your financial information in any way, other than to secure payment for registration. We will never share your financial information with any other party. All your account and profile information are password-protected. For more information about PayPal and their digital network safeguards, visit http://www.paypal.com.Is it possible to transfer my payments to someone in another part of the country or between the US and Canada? [Back to Top]In most cases transferring your payments on a lease, finance or other agreement within the US is permitted. However please check with your specific lease, finance or other provider to determine the specifics regarding your particular agreement. The same is true within Canada. In respect to cross-country transfer of payments, in most cases this is not possible. However please verify with your lease, finance or other provider to be sure.How are cross-country transfers are normally handled? [Back to Top]Depending on the value of the item or service being transferred, individuals may opt to have an independent third party inspect the goods or validate the service prior to shipping. For vehicles, aircraft, watercraft etc., there are reputable companies that offer shipping alternatives and also offer third party inspections. For more information on these companies and referrals for your area, please email us at admin@itchyfrog.com.How do I save money by using ItchyFrog to get out of my monthly payments? [Back to Top]People often don't foresee a change in their situation such as moving overseas, the loss of a job, divorce or separation. If your product or service no longer fits your needs and you want or need to get out of the lease early, ItchyFrog can help you exit your monthly payments by finding someone to take-over your agreement using the power of the Web. When you are locked into a lease, finance or other type of agreement where you make monthly payments, you are typically locked into a term. This term is the amount of time that you are legally liable to make payments on the item or service. In some cases you may have complete ownership of the item at the end of the term, but in most cases you will be asked to return the item or have your service terminated at the conclusion of your payments. If you wish to end your payments early or cannot afford to continue making payments, you will in most cases be liable for the remaining number of payments left on your agreement. This can be literally thousands of dollars or even tens of thousands of dollars. ItchyFrog can help you mitigate this loss, by having someone else take over your monthly payments in return for the product or service you originally leased or financed.How do I save money by using ItchyFrog to take over a lease, financed product or service? [Back to Top]Take over someone's monthly lease or finance payments without paying costly upfront fees. You don't have to make any down payments, freight charges, or upfront dealership or finance fees. You can enter into a short term lease or finance commitment, allowing you much more flexibility than you would with a longer lease term. You can enter into a short term commitment (many advertised are as short as 3, 6, or 12 months!). And, in many cases, Sellers often offer great cash incentives to make their deals more attractive. You can get into a short term lease or finance agreement often with hundreds or thousands of dollars in your pocket!What information will I need to list my items with ItchyFrog? [Back to Top]The information required to advertise your items with ItchyFrog is:
How do I list my items with ItchyFrog? [Back to Top]Simply complete the 3 simple steps!
How do I post images? [Back to Top]By simply selecting the Browse button during your registration, you can select the most appropriate photos stored on your computer. Please try to select images in JPEG format as this will provide a simple and easy posting experience. Some formats are not currently supported, please contact us at admin@itchyfrog.com if you experience problems posting you images.Can I use HTML tags or URLs in my ADs? [Back to Top]No. In order to ensure ItchyFrog remains a trusted and reliable source of lease, finance and service related transfers, we will not allow either HTML tags or URLs in ads. This is to protect all users from being victims of SPAM and unwanted business advertising.What is the cost to post ADs? [Back to Top]The cost to post your ad is currently FREE. However, we will be charging a small fee to post ADs in the near future. This will be done to ensure we can operate the website without the use of banner Ads and pop-ups, which in our opinion take away from our customer's listings.What are the fees to respond to an AD? [Back to Top]To view and respond to postings at ItchyFrog is absolutely FREE.How do I contact the seller of the ads? [Back to Top]Sellers will advertise their item with an email address or a phone number in some cases. Please feel free to use either of the contact methods provided by the Seller. If you have difficulty in reaching the Seller please do not hesitate to contact us at admin@itchyfrog.com and we will attempt to contact them directly on your behalf.How do I change information on my item posting or with my account? [Back to Top]If you need to edit your listing, please login using your User ID and Password and go to My page by clicking on the [My Info] button in the login box. Please note that [My Info] button will appear up in the login box after you login. From there click on [Edit My Information], [Edit Vehicle Information] or [Edit Lease Information], depending on which information you need to modify. Change any information and click on [Change Info] button to save and finish.How do I remove my listing with ItchyFrog? [Back to Top]If your ad has not expired, you go to My Page and delete your ads or contact us by email at admin@itchyfrog.com. If your ad has expired, it will be removed automatically.If I want to extend my posting period, what should I do? [Back to Top]You will need to register your item with us again and upload your photos. Although we could save every posting after expiry, it is our experience that if a listing has not received the proper attention, it is most likely due to ineffective description, photos etc. By re-registering you are encouraged to re-word your AD and make it stronger. If you require assistance with this please contact us at admin@itchyfrog.com.How do I make my item listing more attractive to potential buyers? [Back to Top]The best ways to get your items listing is noticed by buyers is to:
Am I still held liable once the lease has been transferred? [Back to Top]Each company sets its own provisions for whether or not the original lessee or financed individual is liable once the agreement has been transferred. Most companies completely remove the original lessee or financed individual from liability. Some companies determine liability based on the strength of the new applicant's credit and will remove the original lessee or financed individual from liability for an applicant with a credit rating similar or better than the original lessee or financed individual.What do I do if I forgot my log in ID or password? [Back to Top]If you forget your password, please contact us at admin@itchyfrog.com. You will be asked for verification, after which your password will be e-mailed to you. We recommend that you do not divulge your password to anyone and always remember to sign out of your account and close your browser window when you have finished on the site. This is to protect against others accessing your personal information and correspondence if you share a computer with someone else, or are using a computer in a public place.What if there are no categories for my item or service? [Back to Top]If there are no categories for your items, please contact us at admin@itchyfrog.com. We will immediately add a new category for your items or service. ItchyFrog is always willing to listen and support our customers.Can I post my ads in multiple cities? [Back to Top]Yes, you can post in multiple cities. The standard fee applies to each posting. Please see What is the cost to post Ads? to learn more about our pricing. |